Thursday, August 29, 2013

Hosting a Good Conversation Online

I know it wasn't required to post anything on the Art of Hosting Good Conversations Online article, but this actually made a lot of sense to me, and these are just a few of the bullets that caught my eye! :)
  • Make newcomers feel welcomed, contributors valued, recreational hasslers ignored.
  • The ongoing goal is civil discourse: all kinds of people having conversations and arguments about a variety of subjects and treating each other decently. 
  • Provide a way for people to get to know each other beyond their usual masks. 
  • A host is like a host at a party. You don't automatically throw a great party by hiring a room and buying some beer. Someone needs to invite an interesting mix of people, greet people at the door, make introductions, start conversations, avert fisticuffs, encourage people to let their hair down and entertain each other. 
  • Good hosts model the behavior they want others to emulate: read carefully and post entertainingly, informatively, and economically, acknowledge other people by name, assume good will, assert trust until convinced otherwise , add knowledge, offer help , be slow to anger, apologize when wrong, politely ask for clarification, exercise patience when your temper flares. 
  • under the right conditions, online communities grow. They are gardened.
  • Keep the rules as few as possible. Keep them simple and based on ordinary human courtesy 

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